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What's it like to work for Railway Children?

We are lucky to work within such a committed and motivated team who are passionate about improving children’s lives – this is infectious and inspires us all to keep aspiring to do better.

Despite its huge impact, Railway Children has its roots firmly in its people and its relationships.

Putting people first

Whether it’s supporting each other during team meetings, bonding over a challenge at a staff social, building relationships with the young people we work with or strengthening partnerships across the rail industry, our people and relationships are central to our work.

So central, in fact, that we’ve made a pledge to our people as part of our organisational strategy:

Railway Children will be a great place to work, enabling a culture where our people can thrive and succeed wherever they work.

 

Don't just take our word for it, watch the video to see what our staff have to say...

SUPPORT AT WORK

At Railway Children, we pride ourselves on being a close team who look out for each other.

Everyone attends regular one-to-ones with their line manager, as well as yearly performance review meetings to check in, agree objectives and identify where support may be needed. Regular team meetings also help everyone stay connected with colleagues and identify areas for collaboration.

Twice-yearly away days and regular staff socials also help build great working relationships and ensure everyone feels a part of the Railway Children family.

Across the UK, India and Tanzania, we regularly communicate to share ideas, content and resources and support each other in our work. Colleagues from India and Tanzania also regularly join in with and contribute to UK staff away days through live video links.

WAYS OF WORKING

Most of our people with ‘office’ jobs either work on a hybrid arrangement (coming into the office at least one day per week) or they work from home. This allows us to break down location barriers by collaborating online wherever we work, as well as reducing commuting time, increasing flexibility and enabling staff to achieve a good work/life balance.

We understand that staff have obligations aside from work and are also open to flexible working arrangements, on agreement with line managers.

WHAT OUR PEOPLE SAY

In our most recent employee survey, people were asked to use their own words to describe our culture. The words most commonly used were supportive, collaborative, caring, child-centric and flexible – confirming that Railway Children really is a very special place to work.

Also in our survey:

  • 100% of our people said they understand how their work contributes to the success of Railway Children.
  • 93% said working at Railway Children will help them achieve their career goals.
  • 98% said they find their work meaningful and what they do really matters.
  • 96% agree that Railway Children cares about their health, safety and wellbeing and 98% believe they are part of a supportive team.

Staff spotlight

Subira Mshana, Family Project Officer – Dar Es Salaam, Tanzania

I help reunite children on the street with their families through tracing family members, exploring the reasons for separation and working with the child and their family to find solutions.

 

Seeing the joy when families are reunited is the best part of my job. And it’s great to be changing my community’s attitude towards street-connected children.

Emillie-Kate McNally, Supporter Services & Digital Officer – Nantwich, UK

I'm the first touchpoint for supporters in our charity.

 

Every day is different and what I love most is making our supporters feel valued through the impact they are having on children around the world.

Nitin Aggarwal, Head of Finance & Operations – Delhi, India

As well as ensuring the financial sustainability and operational efficiency of the organisation, I also manage our operational processes.

 

I feel privileged to have the opportunity to make a tangible difference in the lives of vulnerable children. The organisation's hands-on approach allows me to be directly involved in impactful work, and the collaborative environment with like-minded people keeps me motivated.

Charmaine King, Youth Practitioner– London, UK

I am a youth practitioner in the London area and I support vulnerable young people who have been referred to us by the British Transport Police. That support can range from mentorship to interventions to support the whole family. 

 

What I love about my job is that I get to work with young people at a time in their life when they probably need somebody the most.

Subira Mshana, Family Project Officer – Dar Es Salaam, Tanzania

I help reunite children on the street with their families through tracing family members, exploring the reasons for separation and working with the child and their family to find solutions.

 

Seeing the joy when families are reunited is the best part of my job. And it’s great to be changing my community’s attitude towards street-connected children.

Emillie-Kate McNally, Supporter Services & Digital Officer – Nantwich, UK

I'm the first touchpoint for supporters in our charity.

 

Every day is different and what I love most is making our supporters feel valued through the impact they are having on children around the world.

Nitin Aggarwal, Head of Finance & Operations – Delhi, India

As well as ensuring the financial sustainability and operational efficiency of the organisation, I also manage our operational processes.

 

I feel privileged to have the opportunity to make a tangible difference in the lives of vulnerable children. The organisation's hands-on approach allows me to be directly involved in impactful work, and the collaborative environment with like-minded people keeps me motivated.

Charmaine King, Youth Practitioner– London, UK

I am a youth practitioner in the London area and I support vulnerable young people who have been referred to us by the British Transport Police. That support can range from mentorship to interventions to support the whole family. 

 

What I love about my job is that I get to work with young people at a time in their life when they probably need somebody the most.

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