For FirstGroup, strong community engagement is at the heart of what they do, through support of long-term charitable partnerships they use their scale and expertise to deliver shared value for their business and local communities. 

FirstGroup supports Railway Children through their ‘Delay Repay’ scheme, where passengers who are eligible for a refund due to delays and cancellations can choose to instead direct their money towards a good cause. Thanks for the generosity of FirstGroup customers this scheme has raised £30,000 to date.  

As well as customer engagement, FirstGroup staff are passionate about getting involved with Railway Children and have participated in several events including our annual Station Sleepout event. 

FirstGroup has been delighted to partner with Railway Children for the past two years. They’re an organisation that does incredible work supporting vulnerable children at transport hubs in the UK, India and Tanzania. Our rail division supports them through customer and employee fundraising initiatives, as well as gifting advertising space in stations. We look forward to what the next few years will bring.

Martin Wayman, Group Director of Corporate Responsibility at FirstGroup